Trust Thamesmead

Partners Against Poverty

We believe everyone has the right to live poverty-free and we are doing our best to help make that happen in Thamesmead. We are working on an ambitious project to help to coordinate service delivery across Thamesmead.

The partnership follows our strategic objective to “bring a range of financial inclusion products and services designed to meet the needs of residents who are financially excluded.”

Lucy Webb is the Trust’s Head of Partnership and Engagement and she told Trust Talk: “This project is less about creating new services and more about increasing the scale and reach of those already beginning to operate in the local area as well as building a concrete partnership structure to promote shared service planning; co-ordination of service delivery; signposting between organisations; and the sharing of resources such as building space and marketing materials.

“Through the project we hope to adopt a ‘whole-place approach’ to create a single gateway through which our local residents can access and be signposted to all the different advice and support services available to meet their needs.

“The project will aim to build a partnership between the Trust, Fair Finance, Thamesmead Food Bank, Thamesmead Furniture Recycle, Citizens Advice Bureaux, Greenwich and Bexley Credit Union, Charlton Athletic Community Trust and Bridge Mental Health/Recovery College Greenwich. 

“A central objective of the project is to develop a comprehensive understanding of need and impact of services in the local area by providing a means through which data from a range of organisations can be centrally collated, layered and analysed to provide a robust data set that can help shape the delivery of services into the future.

Over the course of the three year programme, we aim to:

  • Create a whole-place approach to advice and support service provision by creating a new Partnership Against Poverty network and forum: bringing together all the different advice/support providers in the area through quarterly meetings, regular information bulletins and an annual partnership review event.
  • Create a single gateway for potential service users to access a broad range of services by establishing a local ‘triage’ team and establishing a mutual referral scheme between the different advice and support providers in the local area, coordinated through the Trust but allowing for immediate signposting at the point of contact with an individual in need.
  • Produce comprehensive data on the need for and take-up of the advice and support services in the local area by creating a three year data-set with input from all partners to develop an accurate picture of need and the impact of our individual services and the partnership as a whole; and to present a commercial business case to high street banks to consider establishing a branch in Thamesmead.
  • Promote greater awareness of the advice and support service provision in Thamesmead to those who most need it.
  • Promote ease of access for those most in need by increasing the number of locations from which advice and support services are delivered and the range of organisations delivering them: including Fair Finance; Greenwich and Bexley Credit Union; Greenwich Citizens Advice Bureau; and the Bridge Mental Health Trust/Recovery College Greenwich.

Over the course of the next two months, Lucy and Community Development Officer Linda Delieu will be speaking to all the organisations listed above to hopefully, secure their involvement in the project and to ensure the project is shaped accordingly to fit with their service priorities.

For further information, please T: 020 8320 4470 or E:


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